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Your plumber “Mike” came to our home yesterday to install a new hot water heater.
He is a very fine young man and did an excellent job.
He certainly is a great asset to Premier Plumbing.
Tom & Pat P.
I would like to say that the two men who came and put in our New Water Heater did and outstanding job…..they were very careful of our furniture and walls and surrounding items..
They also cleaned up the mess they made from doing the work. Who does that?
They should be commended on the outstanding job they did here and you all should be very proud to have them in your employ.
I wish other organizations had people like these two working for them.
I can not say enough about how professional and respectful they were to us.
Dominick P. and Helen G.
“Really appreciated them being on time”, “In & Out quickly”, “They did a wonderful job”
“Everything was great as always”
“Everything is working good” and “Happy with Service”
“Everything is great” & “We love Kim”
“Oh, how nice the gentleman was”, “He did a great job everything is working”
”He took care of the problem”, “He did a good job”
“Everything was wonderful”, “Appreciate you calling to follow up such great service”
“We are VERY HAPPY with the service we were provided and everything is working great”
“Everything went great”
“He did a great job”
“He was great” “Very Professional”.
“It was great, you were the only company that called back and came out so quickly”
After having my new, 2 ton Rheem A/C system installed on march 11, 2014, I found Premier Plumbing & A/C llc certainly deserves it’s “5 star” rating. You are to be commended for employing such honest, friendly, hard working, knowledgeable & dedicated people such as Derrick and Kim. They are both very professional, prompt in calling when they will arrive, very informative, answering my questions and explaining how to operate this new system to me. Those traits are a rare find these days, especially for such a young, ambitious person as derrick. I hope he is well compensated for his efforts in representing your company so efficiently.
Also, I appreciate speaking “directly” to a person when dialing your phone number for service without going through dozens of “automated options”, then, having to wait 20 minutes or more to speak to a rep. Who is some where in india or the philippines whose accent i find difficult to understand with my hearing problems. It is very frustrating to have them hang up when I ask to speak to a rep. In the United States and just give up trying.
George, at premier, has been very helpful in “promptly” replying to my messages left with your answering service. Thank you for not “outsourcing” as so many companies do these days.